DoubleTree by Hilton
DoubleTree by Hilton Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DoubleTree by Hilton has 1.9 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Nice hotel, Restaurant staff.
Cons: Customer service, Disrespectful, Unprofessional uneducated rude liars.Recent recommendations regarding this business are as follows: "Don’t stay here", "Terrible customer service, never stay at Hilton hotels!", "Ask questions about their plumbing.", "If you like stuff taken from the place you sleep yep", "Better to stay in your car".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DoubleTree by Hilton has 1.9 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Nice hotel, Restaurant staff.
Cons: Customer service, Disrespectful, Unprofessional uneducated rude liars.Recent recommendations regarding this business are as follows: "Don’t stay here", "Terrible customer service, never stay at Hilton hotels!", "Ask questions about their plumbing.", "If you like stuff taken from the place you sleep yep", "Better to stay in your car".
Most users ask DoubleTree by Hilton for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Harassment
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioTerrible stay
- Breakfast was good
- Dirty
- Disorganized
- Very rude
Preferred solution: Full refund
User's recommendation: Don’t stay here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charging
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisComplaint
User's recommendation: Terrible customer service, never stay at Hilton hotels!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | East Point, GeorgiaHorrible visit
Preferred solution: Full refund
User's recommendation: Better to stay in your car
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Easley, South CarolinaAbout a payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Alsip, IllinoisRecent hotel stay
Preferred solution: Full refund
User's recommendation: Do not stay at this location
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonTheft/item taken from room
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonTheft/item taken from room
User's recommendation: If you like stuff taken from the place you sleep yep
For 3 nights I stood in ankle length water while taking a shower.
User's recommendation: Ask questions about their plumbing.
I didn’t have towels in my room and the hotel couldn’t provide me with any cause they didn’t have any
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tallahassee, FloridaPoor management
- Close to capital
- No communication or coordination between staff departments
- No soap
- Fixtures dirty and old
Preferred solution: One night free for every one of our reservations (Immokalee Water & Sewer District)
User's recommendation: Do not stay at this hotel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Warrington, EnglandResolved: Make a complaint
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
User's recommendation: Don't waste your money here. Try the Hilton or Home 2 Suites.
Horrible customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Edmundson, MissouriCci hotels res
- Nice hotel
- Thier partner reservation company is awful
Preferred solution: Full refund
User's recommendation: call hotel directly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe worst front desk. The worst means the worst customer service. I have six room just for a very small engagement. Wish we will have a wedding in four months and I promise if this does not get resolv
Preferred solution: Full refund
User's recommendation: If this does not get solved, never
About
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DoubleTree by Hilton is a network of hotels which take place on the territory of Southern Carolina and other places. Thus, there are more than 320 hotels in 27 countries nowadays. You can find a hotel according to date of your arrival and departure, quantity of people and desired amenities. The information about the company and its offerings is available in social networks like Facebook, Twitter and YouTube. Besides, meetings, special events and weddings can be held on the territory of all hotels which are equipped with necessary hotels. In addition to this, guests can choose breakfast packages, check-in bonuses and advance purchase opportunities. Global sites belong to Germany, China and Japan. And all locations can be detailed on the main corporate page of this hotel network.
DoubleTree by Hilton is ranked 255 out of 1983 in Hotels and Resorts category
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